EMPLOYEE ASSISTANCE PROGRAMS


Employees and their household members may use EAPs.  To help manage issues that could adversely impact their work and personal lives.  EAP counsellors typically provide assessment, support, and if needed, referrals to additional resources. These programs are becoming increasingly more common in today's worksites.  The issues for which EAPs provide support vary, but examples include

  • substance abuse
  • safe working environment
  • emotional distress
  • major life events, including births, accidents and deaths
  • health care concerns
  • financial or legal concerns
  • family/personal relationship issues
  • work relationship issues
  • concerns about aging parents

Confidentiality is maintained in accordance with privacy laws and professional ethical standards. Employers do not know who is using their employee assistance programs; unless there are extenuating circumstances and the proper release forms have been signed. In some circumstances, an employee may be advised by management to seek EAP assistance due to job performance or behavioural problems. The goal of these supervisory referrals is to help the employee retain their job and get assistance for any problems or issues that may be impacting their performance.

The above is meant to give s brief overview of Employee Assistance Programs.  For more information please call us at 604.687.7773 or email solutions@customplanfinancial.com

Employee Benefits
Private Health Services Plan (Cost Plus)
Extended Health Care
Accidental Death and Dismemberment
Critical Illness Insurance
Administrative Services Only
Individual Pension Plan
Alternative Benefit Plans
Dental Care
Employee Assistance Programs
Funding of Buy - Sell Agreements
Life Insurance
Integrated Benefits
Short and Long Term Disability Insurance
Business Coverage










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